Khubsurrat is set in Mumbai and contrasts the lives of Navya, a resilient girl from the working-class chawls of Dadar East, and Naveli, a privileged but arrogant girl from affluent Cuffe Parade. Navya faces economic hardship and family prejudice due to her dark skin but remains optimistic and embodies the indomitable spirit of Mumbai. Their lives intertwine through Vihaan Oberoi, a wealthy but genuine man who secretly admires Navya's soulful voice on a radio show, unaware of her identity.