Alex Polizzi is on a rescue mission to revive a stagnant pub and tackle a broken relationship before it breaks the business.
Mark and Michael tied the knot 17 years ago, launching their new life together by purchasing The Kings Arms, the now last-remaining pub in Scalford, a village of around 600 residents, near Melton Mowbray, Leicestershire. The establishment has a bar, a 50-seater restaurant and a separate garden and two guest rooms, all set on a half-acre plot. It's a labour of love and the pair split the workload. But times are tough for the pub trade and even after almost two decades in the business, the couple have little to show for it.
Alex arrives in the nick of time, and at face value, the queen of clean is satisfied with the immaculate interiors and the good food. But Mark and Michael are working hard but not working smartly. The vast garden is a black canvas and The Hotel Inspector wants the pair to open their arms to a wider clientele and reach out of their comfort zones, and it all starts with one lesson: to make an omelette you must break eggs.
The Hotel Inspector needs to help them open their eyes quickly, if they're to save the only pub Scalford has left.