John and Roy are breaking in a new trainee who lacks self-confidence in tight situations, including assisting an elderly man who was injured by a falling bookcase, an ambulance broadsided by a car, a boy injured in a chemistry lab accident at his home, a sleeping man with a "snake" on his chest, and a man injured and trapped in a junkyard. A man says to Dixie that the boy's mother was separating; she asks them to find his mother. Dixie talks to the mother, whose own son is suffering from brain hemorrhage. Doctors treat a baseball player beaned in a game while not wearing a batting helmet.