Nick, the owner of Arcadia, CA's Shrimp House restaurant, has been getting into nasty online arguments with angry diners who have trashed his food, his ambience and his service. In an effort to save his struggling business, Nick will come face-to-face with these reviewers. Will he be open to making the necessary changes to his flavorless, brown-colored dishes and cluttered d cor? Or will he insist that keeping costs down as the only way to turn a profit? Chef/hosts Andrew Gruel and Anthony Dispensa will attempt to convince him that mediocrity is a recipe for disaster.