A patient comes in suffering from a painful rash on her scalp, so Dr Chris Ferdinand promises to chase up her appointment with a dermatologist. Meanwhile, Dr Aireen Razak meets a man who is struggling with a hiatus hernia and terrible acid reflux, but surgeons have told him he cannot have an operation until he quits smoking. Other patients include a woman struggling with her mental health, and a young girl who has been sent home from school with a rash.