Terry, the owner of Guisseppe's restaurant in West Hills, CA feels her fine-dining Italian restaurant is being destroyed by negative online reviews. She is down to her last dollars trying to keep the place open. When she confronts her harshest critics face-to-face, will she accept their suggestions to change her bland food, tacky d cor and aggressive attitude, or will she battle to keep things the way they are? Chef/hosts Andrew Gruel and Anthony Dispensa have their biggest challenge yet as they try to help Terry's business survive.