60 Minutes S2024E31 - Terror at 37,000 Feet

Boeing 777s are one of the safest types of aircraft flown. They're also one of the largest. Fully loaded with fuel, freight and upwards of 400 passengers, they can weigh more than 350 tonnes. But in difficult weather, like all planes, B777s can be violently tossed around in the sky. And when that happens those on board are in for a terrifying ride. In May, a Singapore Airlines Boeing 777 encountered such extreme turbulence that dozens of passengers were severely injured and one man died. In a major investigation, 60 MINUTES reveals startling evidence that this was a tragedy that could and should have been avoided. Adam Hegarty's report also includes an exclusive interview with Kerry Jordan, the Adelaide woman who is now a tetraplegic as a result of the injuries she suffered onboard SQ321. Kerry and her partner Keith Davis recall the horror of the flight and tell of their disappointment at Singapore Airlines' lack of adequate support in the aftermath, which has changed their lives forever.