In this second episode, John and Colette cope with the Scottish Cup final crowds trying to smuggle alcohol on dry trains, and the station staff cope with angry customers as the summer heat causes havoc on the tracks. Tour guide Paul uncovers a Victorian platform deep in the bowels of the building, and we hear how the famous bridge that takes the trains into central got its name. Tricia in the Blue Lagoon chippy gives her Syrian colleague a lesson in Glaswegian, and Craig takes us on a musical journey on the Transpennine Express. Sniffer dog Floyd discovers a suspect package, and Drew puts his security team to the test. What does station manager Susan have to do to rank as number one UK station? And will the ticket office staff get the bank holiday revellers to their destinations on time?