In this episode vets try to discover why Shih Tzu Bella is losing weight, three-week old baby chick Rosie is rushed in unable to walk having fallen from a height, and there's a look at the home life of head nurse Lisa whose current menagerie includes 40 chickens, four horses, two dogs, a cockatoo, a cat, and an African grey parrot called Lola. We follow her bull-mastiff Sam through a tumour removal and head vet Matt gives kitten Gavin the once-over.