In this first episode, an unexpected visit from royal bride-to-be Meghan Markle provides unprecedented publicity for the hotel, and an opportunity for the management to capitalise on the public appetite for exclusive aristocratic living. Business development manager James invites two Instagram 'influencers' and their Pomeranian dog to experience the 350-year-old house and mingle with the posh guests. Wedding co-ordinator Lydia prepares for the nuptials of Londoners Andy and Garfield. The grooms get an early night, but downstairs night porters Carl and Amjad have to deal with an unhappy guest. Narrated by Simon Callow.