Maude gives Benoît a shock treatment so that he stops letting everyone walk all over him, but he becomes a cruel bully. Benoît tries to feminize office words for the sake of grammatical equality, but the employees lose their vocabulary. To help with the pilot project, Heritage Canada sends Dominique as manager, a man dressed in a dress, whose presence raises a lot of questions... and passion! Maude does not thrive at work and asks Jocelyn for help in applying for jobs that match her skills.