Animal welfare officer Matt Brown receives a call about a family of kittens hiding in the loft space above a shop. However, the rescue does not quite go to plan, leaving one little kitten in a sticky situation. Inspector Anthony Pulfer goes to extreme lengths to save a stray tomcat from an inaccessible courtyard in a busy building site, and Jo visits RSPCA Putney, where she meets a kitten with a crushed paw and helps test a feral ginger cat for a potentially life-changing virus.