In "Hook Ups and Let Downs," Jackie's excitement about the possibility of a future with Luis is quickly crushed when she learns he might have feelings for Katie. Cat orders Sophi to stay away from Ben. After a night out with Luis, Katie confides in Gabby about her confusion over the men in her life. With her friends' support, Sophi faces her fears and sings at a local open mic night, while a devastated Jackie confronts Katie about her feelings for Luis. Meanwhile, two housemates go to great lengths to hide their budding romance.