Brendan wants to expand the brand from his own stores into a major high street pharmacy. This deal is massive, and he wants a classy launch to match, so Hannah and the team head to Manchester to engage the local make up artists in their products. James is put in charge of making a speech, but Brendan worries that James might make it all about himself!
Emma, Hannah and Ciara go for a day at a spa hotel, where Emma tells them about her serious back condition and how she's about to go for surgery.