Lollipop lady Klara's self-esteem is at rock bottom as a result of adult acne, so the experts try the latest non-invasive cosmetic treatments - and give her a new wardrobe to boot. Meanwhile, charity director Debbie wants a new image that will encourage others to take her more seriously in the boardroom. She explores the latest fashions for the office, learns the secret to tackling grey hair and tries out a cosmetic treatment to smooth her complexion.